Frédéric ARNAUD
Head of Operations
44 years old
Driving License
Castelmaurou (31180) France
Entrepreneur
Open to opportunities
Versatile, dynamic, motivated and involved, I have the taste for challenge and huge projects.
Diplomat and pedagogue, I like to federate teams and to give rise to solutions.
I have held various positions of management responsibility but also in support functions.
I have experience in luxury hotels, leisure resorts and business hotels.
I had the opportunity to effectively manage major projects.
I have always been able to adapt and integrate myself and federate, sometimes in complicated social contexts.
As part of pursuing my career goal, I am looking for a versatile and rewarding position and I want to join an ambitious company to carry with it motivating projects.
Diplomat and pedagogue, I like to federate teams and to give rise to solutions.
I have held various positions of management responsibility but also in support functions.
I have experience in luxury hotels, leisure resorts and business hotels.
I had the opportunity to effectively manage major projects.
I have always been able to adapt and integrate myself and federate, sometimes in complicated social contexts.
As part of pursuing my career goal, I am looking for a versatile and rewarding position and I want to join an ambitious company to carry with it motivating projects.
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Development of reporting, analysis and statistical tools
Expert
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Definition of Budget
Expert
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Yield management
Expert
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Define the pricing policy
Expert
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Commercial & Marketing
Expert
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Management of Reservations and Occupancy rates
Expert
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HACCP food hygiene and safety
Expert
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Monitor the quality of events and verify the adequacy between the services provided and ordered.
Expert
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Purchasing, inventory management
Expert
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Management of planning and organization of work in compliance with the ratios
Expert
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Organizing staff training
Expert
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Motivating and training teams
Expert
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Organizing and conducting meetings
Expert
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Conflicts management
Advanced
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Works councils meetings
Good
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Handle a software
Expert
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Advanced settings
Expert
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Maintain software
Expert
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Staff training
Expert
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Requirements specification
Expert
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Planning
Expert
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Project monitoring
Expert
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Team Management
Expert
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Development of working procedures and methods
Expert
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Analysis of malfunction
Expert
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Implementing corrective actions and evaluating the results
Expert
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Monitor customer satisfaction
Expert
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Internal quality audit
Expert
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Continual improvement
Expert
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Microsoft Office Suite
Expert
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Excel - advanced (VBA)
Expert
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OpenOffice, LibreOffice, Google Docs
Advanced
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Diagnosis and troubleshooting Network and Hardware (workstation, wifi installations, etc.)
Advanced
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Server Administration
Good
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VBA, windows&Linux Script, Ruby&RoR, PHP, Javascript, NodeJS, ExpressJS, Bootstrap, langage SQL, MySQL PostgreSQL, Wordpress, ...
Good
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Search engine optimization
Good
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Français
Expert
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Anglais
Good
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Espagnol
Good